This error occurs because of the set up and the service pack installed on the machine. Typically Windows XP with Service Pack 2 installed on a machine configured for East Asian languages (Unicode) will cause the following SmartHeap error when running Documaker software:
--- GenData Completed ---
Error in SmartHeap
Code 14
File Unknown
Line 0
To correct this error, copy the VMMW32W.DLL file over the VMMW32.DLL file. For more information on this problem, see...
http://www.microquill.com/support.html
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